Bendigo and Adelaide Bank Limited has appointed Marnie Baker as Managing Director. She will assume the role from Mike Hirst on 2 July 2018.
Ms Baker joined the Bank in 1989 and has a depth of experience in leadership roles across most areas of the Group – including treasury, capital markets, technology and payments systems, digital strategy, retail banking and funds management.
This has included leading the Bank’s entry into the New Payments Platform and digital banking. She has been a member of the executive team for nearly two decades, most recently as the Bank’s Chief Customer Officer.
Chairman Robert Johanson said Ms Baker’s appointment would enable the Bank to build on its position as Australia’s most trusted bank.
“Marnie has been instrumental in driving the successful delivery of our customer-connected strategy which has delivered significant commercial and reputational value for the business.”
Mr Johanson praised Mr Hirst’s “exceptional contribution” over more than 15 years with the Bank, including the past nine years as Managing Director.
“Mike was appointed in 2009, amidst the depths of the global financial crisis, and not long after the merger with Adelaide Bank”, he said.
“He has been an outstanding leader and leaves the Bank in great shape. Mike has helped build a business that is now the fifth biggest retail bank in Australia – one that is stronglyfunded, well capitalised, and with a Net Promoter Score that leads the way among Australian banks”.
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