Kalkine takes individual privacy very seriously. We are also aware of the threats to your security and privacy on the Internet. Please take a few moments to review the steps that Kalkine takes to ensure your privacy and security while giving you the best possible customer service as you use our websites.
How and what personal information is collected?
We collect your personal information (e.g. your address, contact details, and credit card details) when you place an order with us or when you contact us about your subscription or our other services. When you place an order, we will provide a secure (SSL, encrypted) connection and require you to submit only the information needed to complete and fulfil your order. This may include and is not limited to your name, credit card details, email address, mailing address and phone number. Only our authorised employees will have access to this information.
We conduct banner advertising on various websites where individuals put their details (First name, Last name, e-mail address and phone number). Information collected via these advertising campaigns is used to generate sales and gather useful marketing information. Our sales team will make direct sales telephone calls to individuals who have shown their interest in our products and services via different banner advertisements with the objective of making sales. We call our existing subscribers to re subscribe them to our services. By submitting their information an individual agrees to the marketing and sales initiatives. We would be sending e-mails to individuals who have shown interest in our products and services about services offered by us.
You can update your personal information by contacting us.
Cookies are small files placed on your computer by a web page when you visit it. They can be used to store all sorts of useful information to make your next visit easier and more convenient, but some people are uncomfortable not knowing what information is in a cookie.
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Who can access my personal information?
Only authorised employees of Kalkine have access to any information you provide. We may turn over any pertinent information to any law enforcement agency that has a demonstrable right and takes the proper steps to access it. We may also, if necessary, provide your personal information to our lawyers, accountants, auditors and other third parties (such as but not limited to I.T. providers) who provide services to us or act on our behalf, for the purposes of giving effect to the services you request from us or as necessary to conduct our business.
Where your personal information is disclosed we will ensure that the information is to be held, used or disclosed consistently with the Australian Privacy Principles.
If you inquire about one of your subscriptions, we may ask you to submit some additional information only to verify your identity. Remember, in this case we only ask you to confirm information you have already given us.
You have the right to contact us and ask what information we may hold about you. Before you can obtain access to any information held by Kalkine about you, your identity will first need to be verified. A fee may apply for such access.
What if some of the information held is incorrect?
We endeavour to keep all information about you up-to-date. If any information held is incorrect please contact us.
Consent to use and disclosure of your personal information
By subscribing to a Kalkine service you consent to being sent news and offers related to your subscription or that may suit your interests by Kalkine, related companies and carefully selected organisations. On occasion Kalkine may use your mailing address for direct marketing purposes. If at any time you do not wish your mailing address to be used for direct marketing or receive news and offers from carefully selected organisations please contact us directly by email, post or phone. It is a requirement that all newsletters, updates and special reports be sent electronically. If you no longer wish to receive these services you may cancel your subscription at any time.
We will never share or sell your email address to third parties for marketing purposes. We may occasionally send you advertisements but they will come from or be related to the e-letter where you signed up.
You may unsubscribe at any time by post, by phone, or by clicking the unsubscribe link at the bottom of each email.
Personal information and data security
Kalkine ensures all data collected is protected and secure against unauthorised access, alteration or deletion. Any data you submit to us through an online order form is transferred to us via a Secure Sockets Layer – an encryption protocol – and is kept in databases that cannot be accessed from outside our firewall. Our firewall is a mechanism that prevents access to our servers by anyone outside of the company.
Collection and Use of Personal Information
We collect the following personal information from you
- Contact Information such as name, email address, mailing address, phone number
- Unique Identifiers such as user name, account number, password
- Preferences Information such as product wish lists, order history, marketing preferences
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to
- Send you an order confirmation
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
- Conduct research and analysis
- Display content based upon your interests
Kalkine Pty Ltd, Level 13, 167 Macquarie Street, Sydney, NSW 2000, Australia Ph: 02 8677 3147
Email:firstname.lastname@example.org Our place of business is: Kalkine Pty Ltd, Level 13, 167 Macquarie Street, Sydney, NSW 2000, Australia
Copyright 2016 Kalkine Pty Ltd. All rights reserved. No portion of this website may be reproduced, copied or in any way reused without the written persmision of Kalkine Pty Ltd.
Kalkine Pty Ltd (ABN 34 154 808 312) holds Australian Financial Services Licence (425376). Kalkine is authorised to provide general advice only. The information on this site does not take into account any of your investment objectives, financial situation or needs. Before you make a decision about whether to acquire a financial product, you should obtain the Product Disclosure Statement from the product issuer. You should consider the appropriateness of advice taking into account your own objectives, financial situation and needs and seek independent financial advice before making any financial decisions.